Email & Passwords

Carthage Community Usernames, Passwords, & Email Accounts

USERNAMES

Your Carthage username and password are used to access most online resources at Carthage. Email accounts and usernames are automatically created when students are accepted to Carthage and when new faculty and staff are hired. This information is communicated to students via their academic advisor and to faculty/staff by their supervisors or human resources. Carthage usernames are usually constructed using one’s first initial and last name. For example, the username for Jane Doe would be jdoe. If a username is already taken, you may have a number after your name, e.g. jdoe3.

Students: Student advisors also clear students to register for classes by updating their status in the Carthage systems. If you are unable to complete a stage of the registration process/check-in process for beginning classes, or returning to school, or if you think you should have an email address but you don’t, please contact your academic advisor first.

EMAIL ACCOUNTS

Your Carthage email address consists of your Carthage username followed by “@36837a.com.” Carthage uses Google for its email service. Interacting with Carthage email is essentially identical to interacting with Gmail, Google’s public email service.

 

PASSWORDS

Your Carthage email password is initially set to your first initial, last initial, ID number, and the word “Carthage.” (For a student named Jane Doe with an ID number of 12345, the initial password would be jd12345Carthage.) That password may be changed via OneLogin. (Instructions on changing passwords and resetting forgotten passwords can be found here.) Keep in mind that whenever you change your Carthage password via the password manager, your password will also change for your Carthage Gmail account.

Changing Your Carthage Password

Your Carthage network password is used for Workday, OneLogin, the Carthage directory, remote access to library databases, and your Carthage Google Apps (email, calendar, drive) account. Changing your password will change your access to all of these services.

Please see this how-to for instructions on changing your Carthage password.

Resetting a Forgotten or Expired Password

You can reset your Carthage password at any time via OneLogin.

Please see this how-to for instructions on resetting your forgotten Carthage password.

If you have trouble with your username or password, contact the Hedberg Library Information Desk at 262-551-5950 or help@36837a.com.

Requesting a Carthage Email Account

Occasionally, members of the Carthage Community need an alternate email account created for a group, event, search committee, department, etc. Many times a Google Group will work better than an email account. 

Request a Carthage Email Address be created for campus groups or events

Carthage Alumni

Carthage alumni email accounts will remain in place as long as there is login activity.  After 1 year of no login activity, the account will be suspended.  After 2 years of no login activity, the account will be deleted and will not be recoverable. (Resetting your Gmail password.) If you think you should have access to a Carthage service that you do not, please contact the LIS Information Desk at 262-551-5950 or email help@36837a.com.